Shipping Policy

At Defendry Gear, we strive to deliver your orders quickly and securely across India.

Order Processing

• Orders are typically processed within 1–2 business days after confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Coverage

• We currently ship to most locations across India.

• Shipping availability may vary depending on the delivery address and courier service coverage.

Estimated Delivery Time

• Metro Cities: 3–5 business days

• Other Cities & Towns: 4–8 business days

• Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Order Tracking

• Once your order is shipped, tracking details will be sent via SMS, WhatsApp, or email.

• Customers can use the tracking number to monitor shipment progress.

Delivery Attempts

• Our courier partners will make multiple delivery attempts.

• If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Damaged or Incorrect Orders

• If you receive a damaged, defective, or incorrect product, you must contact us within 24 hours of delivery.

• A complete unboxing video showing the shipping label and the issue is mandatory for any claim.

• Claims submitted without a valid unboxing video will not be accepted.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Promotional free shipping offers may be available from time to time.

Contact Us

For shipping-related questions or assistance:

WhatsApp: 6300367645
Email: defendrygear@gmail.com
Website: www.defendrygear.in