Terms of service

Terms of Service

Welcome to Defendry Gear.
By accessing or using our website www.defendrygear.in, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

If you do not agree with any part of these terms, you may not access the website or use our services.

General Condition

  • Defendry Gear reserves the right to refuse service to anyone for any reason at any time
  • You agree not to use our products or services for any illegal or unauthorized purpose
  • Any violation of these Terms may result in immediate termination of services

Product Information

  • We make every effort to display accurate product details, images, and descriptions
  • Product colors and appearance may slightly vary due to lighting or screen resolution
  • We reserve the right to modify or discontinue any product without prior notice

Pricing and Payments

  • All prices are listed in Indian Rupees (INR)
  • Prices are subject to change without notice
  • Payments are processed securely through third-party payment gateways
  • Defendry Gear does not store your payment card or banking details

Order Acceptance and Cancellation

  • Orders may be canceled by Defendry Gear if payment is not verified or if fraud is suspected
  • Once an order is placed, it cannot be canceled after dispatch
  • We reserve the right to limit or cancel quantities purchased per order

Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and courier service
  • Defendry Gear is not responsible for delays caused by logistics partners or unforeseen circumstances

Returns and Refunds

  • Returns or exchanges are accepted only within 3 days of delivery
  • Accepted only for wrong product received or heavily damaged products
  • Open box video is mandatory for any return or exchange request
  • Without video proof, no return or refund will be processed

For full details, please refer to our Return and Refund Policy.

Intellectual Property

  • All content on this website including text, images, logos, and designs is the property of Defendry Gear
  • Unauthorized use, copying, or reproduction is strictly prohibited

Limitation of Liability

  • Defendry Gear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Products are intended for lawful self-defense and personal safety purposes only

User Responsibilities

You agree that:

  • All information provided by you is accurate and complete
  • You will not misuse the website or attempt to harm its functionality
  • You are responsible for maintaining confidentiality of your account details

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Changes to Terms of Service

Defendry Gear reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

Contact Information

For any questions regarding these Terms of Service, please contact us:

Email: defendrygear@gmail.com
Website: www.defendrygear.in